General Consultation
General Consultation
Trusted Everyday Care, Your Way
Feeling unwell or just need professional medical advice? Our general consultation service provides prompt, personalised care for a wide range of everyday health concerns. Whether it's an acute illness, a long-term condition, or simply peace of mind, our experienced doctors take the time to listen and assess the treatment for you — all in a warm, comfortable setting.
What We Can Help With
Our doctors are here to support you with common and everyday medical needs, including:
- Coughs, colds, flu, fever and sore throats
- Stomach upsets, diarrhoea and food poisoning
- Headaches, body aches and minor injuries
- Skin conditions, rashes and allergies
- Chronic disease management (e.g. diabetes, high blood pressure, high cholesterol)
- Common infections (urinary, ear, eye, throat and skin)
- General health advice and minor procedures
- Sexual health (Fertility testing, menstrual concerns, STI screening and treatment)
This is not an exhaustive list. If your concern is not listed here, walk in or call 6908 1180.
For emergency or life-threatening situations, call 995 or go to your nearest A&E.
What To Expect
- Attentive consultation — our doctor listens carefully to understand your symptoms and concerns.
- Thorough assessment — a proper examination and, where needed, on-site test or diagnostic referrals to guide your treatment plan.
- Clear treatment plan — we explain your condition and options in plain language.
- Convenient follow-up — easy review appointments and specialist referrals if needed.
Payment methods: Cash, NETS, credit card (Visa, Mastercard, Amex). We provide itemised receipts for insurance claim submission.
Corporate and panel plans may offer direct billing. Confirm with reception before your visit.
Choose How You'd Like To Be Seen
Three ways to consult our doctors — pick what suits you best.
*Teleconsult is suitable for stable, non-emergency conditions.
Home Visit
Your Home, Your Convenience
Our General Practitioner Clinic, The Family Clinic @ Towner, is licensed to provide home doctor services, allowing you to schedule a visit tailored to your needs effortlessly in the comfort of your own home.
STEP 1
Call or WhatsApp us at +65 6908 1180 and state that you need Home Visit.
State your symptoms and preferred date and time.
STEP 2
Doctor visits you at your preferred location
STEP 3
Make payment via Paynow.
E-Invoice will be provided to you via your preferred mode of communication.
STEP 4
Get your medications delivered to you if prescribed by Doctor.
E-documents (e.g. Medical Certificate or Referral Letter) will be provided to you via preferred mode of communication, if there is any.
What To Bring
Have these ready so your visit goes smoothly.
NRIC / FIN / passport
Current medications / prescriptions
Past medical records / referral letters
Insurance / payment details
List of symptoms & questions
Vaccination / health booklet (if any)
Get the Care You Need, Today
Mon-Fri: 9 am–1 pm, 2–6 pm · Sat: 9 am–1 pm
34 Whampoa W, #01-55, Singapore 330034
Boon Keng MRT, Exit B